FAQ
Your Green Rewards questions, answered
What is Green Rewards?
What is Green Rewards VIP?
How do I join Green Rewards VIP?
Is Green Rewards free to join?
How do I earn rewards?
How do I redeem my rewards?
Are my rewards taxed?
Where do I see my rewards balance?
Do my rewards expire?
Can loyalty rewards and discount codes be combined?
What happens to my rewards if I return a purchase?
Do subscription orders qualify for rewards?
Can I use rewards on subscription orders?
I forgot to use my rewards at checkout – can I apply them retroactively?
How does your referral program work? How do I refer my friends?
How do I cancel my Green Rewards VIP membership?
Can I get a refund if I cancel Green Rewards VIP membership?
How does the launch of Green Rewards impact the current experience? Are free gifts going away?
How does the launch of Green Rewards impact the current Grove VIP program? Are free gifts going away?
What’s changing with Subscribe and Save?
Is the VIP Hub changing as part of this update? Will the current VIP Hub change automatically into the Green Rewards VIP page?